Yes, Aeromexico airline gives their passengers money back if they cannot travel and cancel the bookings. While making the bookings with Aeromexico airlines, they will receive multiple facilities like miles, special assistance for medically ill passengers, representatives to solve queries, etc. If they cannot join their flight, they can apply for a refund through the Aeromexico refund email, by connecting with a representative, or from its website.
How can I get money back from Aeromexico?
There are several modes given by Aeromexico airlines through which they can apply for a refund, and to know about these ways, you need to read below.
Via website: If you want to avoid the issues like long call holds and technical glitches, you can apply for a refund via the website. To know the steps of Aeromexico, you need to follow the below points.
- Go to the website of Aeromexico airlines.
- Next, click on the manage booking option and fill out the last name and reference number.
- Next, mention the reason for flight cancelation and then cancel the flight
- Find out the refund form and say the complete information in it and submit it
- Last make the payments of cancelation, and you will get the email of successfully applying for a refund.
Connect on call: If you want the representative's help to cancel your reservation and apply for a refund, you can also do it. To connect on calls, you must use this number 1 (800) 237-6639 and make a call on it; after this, you must choose the language and follow the IVR below.
Select 1 for the information about new bookings or upgrade your bookings
Select 2 queries related to applying for medical assistance
Select 3 to make check-in or information about check-in policies
Select 4 cancel the flight, and apply for a refund
Select * if you want to connect with the representative
While listening to these IVR instructions, you need to choose the option which suits your query and then connect.
What is Aeromexico airline's refund policy?
There are multiple refund policies sectioned by Aeromexico airlines to help you, as it will give you weather information; you will get the refund without paying the cancelation fee or if you need to pay the price. To know about refund policies, you need to read below.
- If you apply for the refund within 24 hours of bookings time and days left in the flight departure is more than seven days, you will get the complete refund.
- When booking, if you use any voucher or reward points, you will get an Aeromexico refund 12 months validity coupon.
- After making the bookings, if you get any medical issues, you must show all the genuine documents of your health, and you can apply for a complete refund.
- On your travel date, if your flight is delayed due to any airline fault, like fewer staff, technical issues, etc., you can apply for a complete refund. Still, if the flight is delayed due to any genuine problem, you will get a refund after paying the cancelation charges.
How long does it take for an Aeromexico refund?
The time taken to get a refund from Aeromexico airlines will depend upon the mode of payment and type of your flight. If you make the costs using a card, you will get a refund within 12 days. If you make the prices using another mode, you will get a refund in 15 days.
Does Aeromexico offer a full refund?
Yes, Aeromexico airlines provide you a complete refund if you cancel your bookings due to any medical issue or apply for a refund within 24 hours of making the bookings. You can also apply for a complete refund if your flight is late or canceled by the airlines and you want to do something other than reschedule. You can check the Aeromexico refund status through the Aeromexico website if you are still waiting to receive the refund on time.