Customers who are planning to travel through Fiji Airways to any destination can reach customer care services for flight booking or to know the status of their reserved flights. There are various mediums of communication to reach the airlines. If you are wondering what those options are, then you can refer to the forthcoming section and obtain a detailed description of those alternatives.
Various options to reach Fiji Airways:
Via phone number: Customers can dial Fiji airway's toll-free number+61 437 275 138 or 18023979105 to reach the customer care services of the airline and seek desired assistance. If the call is unavailable at that particular time, they can even request a callback according to their time preference to talk to a live Fiji Airways representative who will give you the best possible solution in the shortest time.
Via live chat: Sometimes, it is easier to connect with the airlines by writing than to reach by dialing the official Fiji Airways phone number; under such conditions, live chat alternatives must be utilized by the customers. The following steps must be utilized by the customers to use this option:
- Visit the official Fiji Airways website.
- Now, if you already have a Fiji Airways account, then login into your account, or if you are a new user, then sign up using your credentials.
- Navigate to the contact us section.
- Select your preferred country from the drop-down menu list.
- Now you will find various alternatives to reach the airlines. Select the live chat alternative.
- As the chat window opens, you must give a brief description of your issue.
- Enter the arrow key to send the message.
- Soon you will be attended by Fiji Airways virtual assistant that will guide you to resolve your issue.
- If you want further assistance, then you can request a callback at your preferred time.
By filling contact form: If you are not happy with Fiji Airways services or you wish to share your traveling feedback but you are not able to connect with their representative by using the Fiji airways customer service number, then you can fill out the contact form using the steps described below:
- Visit the official airline website.
- After selecting your country and logging into your account, you must select the “contact us” section.
- Now you see various alternatives to contact them.
- You must hit the contact form link by scrolling a little.
- Soon you will be taken to another tap displaying the contact form.
- You must fill in the information carefully and attach the supporting documents. Also, you must briefly describe your issue in the message box.
- Finally, review what you enter and press the confirmation button.
- Finally, terminate the procedure by clicking the submit button.
Via social media: Nowadays, social media has become an important medium for communicating with airlines. If you are unable to reach Fiji Airways using any of the options described above, then you can use social media platforms. You can also follow their official pages to get important updates or to grab deals and travel discounts. Customers can send messages on the following platforms and expect a revert within a few hours. They can also post their issues by tagging the official Fiji Airways social media handler:
- Facebook: facebook.com/fijiairways
- Twitter: twitter.com/fijiairways
How do I call Fiji Airways from Australia?
If you wish to call Fiji Airways to resolve your flight-related issues, then you must dial the official Fiji airways contact number from Australia: +61 437 275 138; as the call gets answered by an automated voice, you must press one option from the IVR menu:
- Press 1: For flight booking
- Press 2: For flight cancellation or refund
- Press 3: To request special assistance
- Press 5: For COVID-related travel guidelines
- Press 7: To request a callback
On selecting one number, your call will be forwarded to the corresponding Fiji Airways representative, who will generate the finest possible solution to eliminate your issue in the shortest time.