How can I get a refund from Air France?

How can I appeal for a refund from Air France?

Air France is an airway in France that flies its aircraft on domestic and international travel routes. Sometimes people who have already made their booking with Air France urgently need to cancel their booking. If those people are wondering whether they will get a refund or not for their flight cancellation, this information can help you and will answer all your questions and queries. Air France provides reimbursement to passengers, but in some situations, you have to request a refund, which you can do via phone call, Air France's official website, email, or at the airport.

How to send a refund request from Air France?

When a person has a medical emergency or essential work, then in this situation, they can cancel their flight and get a refund as per the terms and conditions.

Steps to request a refund online on an Air France booking:

  • Proceed to the official website of Air France.
  • Now, you need to hit on the "My Trip" button.
  • You can now enter your surname and booking code on your ticket.
  • Then, click on the "retrieve reservation" button on your device.
  • After that, your reservation details will be shown on their website.
  • Now, click the option to "cancel your booking."
  • Then, move forward and click on the "request for refund" button.
  • Afterward, you will get the refund form; tap on it.
  • Once you open the refund form, you must enter your data, like your name, email address, phone number, and booking details, and mention the reason for the flight cancellation on Air France.
  • Then, click the "Continue" button.
  • After some time, passengers will receive a confirmation email for the acceptance of a refund request for the Air France flight cancellation.

Request a refund from Air France via phone:

Passengers who cannot fill out the refund form on the official portal of Air France can use the Air France refund phone number to get directly connected with their live agent and then request a refund.

  • People can call this number, +1 800 237 2747, from their phone.
  • After calling on this number, they will listen to some auto-generated call options.
  • Select the mentioned key to talk directly with Air France live agents.
  • Tell them about your flight cancellation, and then request a refund for your booking.
  • Air France customer service agents work from 8 a.m. to 11 p.m. to help passengers.

Instructions to get a refund via the Air France email address:

If a person cannot request a refund by connecting with an Air France customer service agent via phone, then in this situation, they can use the Air France refund email address to send their concern directly.

  • Elaborate on your issue in the mail body.
  • Remember to write the subject line.
  • Then, enter your relevant details.
  • Now, you are allowed to send your email to

What is Air France's refund policy?

For people who are canceling their flight on an Air France booking, then it is a suggestion that the passengers read the below points of Air France's refund policy so that passengers shouldn't worry about getting their refund.

  • People requesting a refund on Air France must present their travel documents at the time of flight cancellation.
  • The refund amount will be provided on the unused portion of the ticket, which depends on the fare rules of the ticket types.
  • Passengers who are making Air France flight cancellations within 24 hours of purchase and have more than one week from their scheduled departure then he will qualify for a total amount refund.
  • People who have purchased Basic Economy tickets cannot request any reimbursement for their flight cancellation, but under the 24-hour cancellation policy, they can be refunded.
  • Air France provides different refund policies for other countries and regions.
  • Voluntary refunds will be given on all classes and tickets on Air France.
  • Refunds on flight cancellation will be offered to the passengers in the form of cash or travel credits, depending on the fare type you've purchased.
  • Air France credits the refund in the original payment methods to their passengers. 

How long does Air France take to process a refund?

For people who have requested the refund form, the Air France refund processing time can be 7 to 10 business days for flights purchased on a credit card and 15 to 20 business days for bookings made by debit card or other modes.

Can I get full refund from Air France?

Yes, people can get a total amount of refund. Still, under some terms and conditions, like if they cancel a reservation within 24 hours of purchase, they can receive the full refund in their bank account, but after 24 hours, they can still get a refund, but some deduction will be made as a cancellation charge.

What is the phone number for Air France refund?

People can use this Air France refund contact number: +1 800 237 2747, through which anybody can request a refund on their Air France flight cancellation. It would help if you connected with Air France agents, and then you can elaborate on your refund-related issues.

Does Air France give refunds?

Yes, Air France provides refunds to travelers, but it depends on your fare type and the ticket types you have purchased. If you have purchased the refundable fares, you will receive a refund, but you will pay for some cancellation fee after 24 hours of booking on Air France.

How do I track my Air France refund?

People who request a refund for their Air France flight can track the Air France refund status through the below steps:

  • Visit the homepage of Air France.
  • Then, log in to your account.
  • Now, go to your profile.
  • After that, tap on the "track your reimbursement status" option.

Does Air France give a full refund within 24 hours?

Yes, Air France credits the full refund to the passengers' original bank account, which was canceled within 24 hours of purchasing the Air France booking.

How do I claim money from Air France?

People can claim their money from Air France by directly calling Air France customer service or by filling out the refund form through their official website. You can also claim your money at the airport by visiting the Air France counter directly.

How easy is it to get a refund from Air France?

Air France provides several methods to passengers to request a refund online, by refund phone number, email, or by claiming a refund at the airport. Most people prefer the online mode and phone call option since it is a very easily accessible option on Air France.