Can we get refund from Malaysia airlines?

Yes, you can get a refund from Malaysia airlines if you are eligible for the refund under the Malaysia Airlines refund policies.

How do I get a refund from Malaysia Airlines? 

As per Malaysia airline's refund policy, you are eligible for a refund after canceling a ticket on Malaysia Airlines, you can put in a request for the refund and wait for the mentioned timeThere are various ways in which the Malaysian Airline will give a refund. It can either return the amount of the ticket money if you have a refundable ticket, deposit miles or add credits to your account for use in future flights.

 How do I contact Malaysia Airlines for a refund? 

By calling: you can call on the customer service of Malaysia Airlines to gather information on the refund time and process. Calling for Malaysia airlines refund contact number 1800 102 7778you will get immediately connected with customer service and can speak to a person and receive help on refund call, follow the easy steps and the IVR instructions:

  • Initially dial 1800 102 7778.

  • Press 1- to choose the language

  • Press2- to know about booking, cancellation, refund

  • Press 3- to know about restrictions, allowance, missing baggage

  • Press4-to know about special assistance services

  • Press #-to speak to a person from Malaysia Airlines

By email: you can draft an email and send it to Malaysia Airlines for your refund queries at receiving your mail, The customer service of Malaysia Airlines will revert with the relevant information on the queries you have put on the mail for the refund.

By feedback form: you can fill out a feedback form given on the official website of Malaysia Airlines. For Malaysia airlines refund request, go to the official website of the Airline and fill out the feedback form in the following steps:

  • Go to the official website

  • Click on the contact us tab

  • Select the feedback form option

  • Enter your last name, reference number

  • Enter your message

  • Get necessary information from customer service.

By social media: the best way to instant contact Malaysia Airlines can be by sending messages through social media. The following are the social media pages of Malaysia Airlines:

  • Linked

What is Malaysia Airlines' refund policy?

  • If you have booked a refundable ticket, you will be eligible for a refund whenever you cancel the ticket.

  • If you have a non-refundable ticket, you can not claim any refund. 

  • If the ticket is cancelled within 24 hours of purchase, you will get a full refund on the ticket.

  • If the ticket is cancelled after 24 hours of purchase, you can get a refund after the deduction of cancellation charges.

  • If you miss your flight, do not inform the Airline, and come under the no-show category, which results in the cancellation of the entire travel itinerary, you are not eligible to claim any refund.

  • If you cancel your flight for any fault of the Airline, like delays, or cancellation of flight, you will be eligible for a full refund. 

How long does a refund take Malaysian Airlines?


The time for a refund from Malaysian Airlines is as follows:

  • If you have made the payment via debit/credit card, it will take 7 -10 business days.
  • If you have made the payment via cash/cheque, it will take 10-15 business days.

Can I get a full refund from Malaysia Airlines?

Yes, a full refund is possible from Malaysia Airlines if you come to fulfill the conditions of the refund under the terms and conditions of Malaysia Airlines. The following tickets are eligible for a full refund:

  • If you have purchased a refundable ticket

  • If you have to cancel the ticket within 24 hours of booking

  • If you have to cancel the ticket for the fault of Malaysia Airlines.