How to call China Southern Airlines?

How do I call China Southern Customer Service?

The passengers who have been traveling with China Southern Airlines have some queries about China Southern Airlines and want to talk with the representative regarding flight status, refund status, baggage allowance, upgradation, or anything else, they can resolve all these by connecting with an executive.

To connect with the representative, they can dial China Southern Airlines Contact Number 4006695539-1-4-1 and connect with an executive. They have a highly professional team, and they will help you out with your problems. The customer executive will listen to all your queries and respond to the queries of the airline quickly. To know the procedure, connect with the executive read out the entire blog.

What is the international number for China Southern Airlines?

China Southern Airlines has provided phone numbers for each query separately for passengers’ convenience. They can dial the phone number they require, and this way, there will be less traffic. However, this is how international and domestic phone numbers work. If passengers are calling from outside China, then they should dial this number +86-4008-69-5539-1-4-1, and for home queries, they should dial the domestic one.

How do I talk to a real agent at China Southern Airlines?

When passengers are looking for ways through which they can get connected with the customer executive of China Southern Airlines, then calling is the best method to connect with a live agent directly without any issues. Passengers just have to keep following the below steps, and they will easily be reached the airline:

  • The passengers can dial 4006-69-5539-1-4-1, the China Southern Airlines phone number, and follow the IVR menu.
  • The passengers can press 1 to pick their preferred language at the helo center.
  • For their queries related to the reservations or modifications, they can press 2.
  • If they want to inquire about the scheduled flight, then passengers should press 3.
  • The cancellation and refund-related queries can be made by pressing 4.
  • If the passengers want to speak to the customer executive of China Southern Airlines, then they must press 5.

Connect with China Southern Airlines agent via Live Chatbot: 

If the passengers are unable to make a call to the customer services of China Southern Airlines, then they do the chat with live chat assistance. The live chat assistant is available 24/7 without any charges and will serve instant solutions to its passengers:

  • Visit the official webpage of China Southern Airlines.
  • Convolute to Customer Service and click on the Contact Us option.
  • Get down and click on Chat with us, and a chat box will open.
  • Select the query and the language and speak to the live chat assistant at the customer service.

Connect with China Southern Airlines agent via Email:

If the passengers want to make complaints or share their difficulties while traveling with China Southern Airlines, then they can compose a mail to the executive about inconveniences or pleasurable moments. It will help the airline in making improvements to its services.


Connect with China Southern Airlines agent via social media channels:

The social media team of the airline is always there to help passengers on their platforms. They just have to put their query out on the social media channel, and the representative will quickly respond and provide the required answers. The special media handles of China Southern Airlines are given below:

What is the best time to make a call to China Southern Airlines?

Though the customer service of the airline is there to help 24 hours seven days a week, the passengers might get a lot of traffic for hours on the call.

To avoid such inconveniences, passengers should call the airlines early in the morning, from 3 a.m. to 8 a.m., as during these hours customer service stays free and will be able to revert to passengers sooner than usual.

What services are available on the China Southern Airlines phone?

With various services available on the phone, airlines have made it easier for passengers to make their journey memorable and comfortable. They can call for almost any problems they face during or before the flight and will be served with accurate guidance and answers. The service which is available on the phone is listed below:

  • Reservations and Modifications
  • Multi city or Group Bookings
  • Cancellations and Refunds
  • Check-in or boarding pass queries
  • Baggage inquiries
  • Lost and Found
  • Discounts and Offers
  • Name or Flight Change
  • Flight Upgrade etc.